Thinking bigger
by Seth Godin
"How do you like the draft of the new brochure?" asks the boss.
There are several responses available to you, in order of wonderfulness:
- It's great.
- There's a typo here on page 2.
- What if we changed the size of the headline?
- Are you open to considering different typefaces and colors?
- Where are you going to distribute this?
- Why use a brochure? Couldn't we spend the same money more effectively?
Where are you on this scale?
You could hire a brilliant graphic designer to take your bullet-filled PowerPoint and fix the fonts and clean it up. But would it change the game?
When in doubt, challenge the strategy, not the tactics.
Simple example of thinking bigger: What if you hired Jill Greenberg to Photoshop well-known people in your industry to turn them into memorable images instead?
The bigger point is that none of us are doing enough to challenge the assignment. Every day, I spend at least an hour of my time looking at my work and what I've chosen to do next and wonder, "Is this big enough?"
Yesterday, I was sitting with a friend who runs a small training company. He asked, "I need better promotion. How do I get more people to take the professional type design course I offer at my office?" My answer was a question, as it usually is. "Why is the course at your office?" and then, "Why is it a course and not accreditation, or why not turn it into a guild for job seekers, where you could train people and use part of the tuition to hire someone to organize a private job board? You could guarantee clients well-trained students (no bozos) and you could guarantee students better jobs... everyone wins."
I have no idea if my idea for the training company is a good one, but I know it's a bigger one. That's when marketing pays for itself. Not when we find a typo or redesign a logo, but when we reconsider the question and turn the answer into something bigger than we ever expected. |